Project Overview

📢This is my 2023 LinkedIn summer internship project.
I was a product design intern at LinkedIn and I was placed in Trust 🛡️ team in the Design Foundation Org.

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Task
To create a keyboard operability design & framework for the design org,
providing a design guideline focused on improving LinkedIn’s keyboard navigation experience.

Role

Product Designer Intern

Duration

12 weeks

Tool

Figma
Figjam
Spector
Adobe Illustrator

Team

Trust🛡️,
Design Foundation Org.

Keyboard operability means being able to efficiently browse a website or app without a mouse or a trackpad!
The improved accessibility can also benefit users with disabilities who might have difficulties using a mouse or a trackpad,
as well as power users who rely heavily on keyboard shortcuts!

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Internship Project Deliverables

Project 1.

Project 2.

Project 3.

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3-WEEK PROJECT
• I provided MVP designs (keyboard shortcut modal for main feeds page and setting page)
• Designs were shipped on LinkedIn main page for company-wide testing.
• I collaborated with a senior engineer, 3 product designers across different teams, and a contents designer for this delivarable.

2-WEEK PROJECT
• I conducted a LinkedIn shortcuts audit and competitor research to create a LinkedIn shortcut repository.
• This also drove LinkedIn Flagship UX team and the Publishing team for consistencies in shortcut usages.
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‍

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‍12-WEEK PROJECT
‍• I created a keyboard operability framework, including north star vision designs to be serve as a reference for future keyboard operability related projects at LinkedIn!
• I collaborated with 7 desigers, a UX researcher and an engineer, and conducted in-depth user interviews to publish this framework.

This is Under NDA🤫

Here is a sneak peek👀of keyboard operability project⌨️
‍‍
This project encompasses elements of :
- Accessibility
‍- Web UX design
- Design systems

‍
This project is under NDA🤫‍
so I will provide a brief summary of the project.
If you're interested to know more, please e-mail me!
📧 leahoh@uw.edu

Impact

This is the value proposition of my project!
('Member' refers to LinkedIn users.)

• Provided designs using LinkedIn’s design system.
• Made keyboard shortcut repository.
• Provided framework for future reference.

• Members can navigate LinkedIn more efficiently.
• Reduced cognitive load for members by ensuring LinkedIn follows conventional shortcuts.

What I learned...

Design process isn't linear!

Despite seeing the Stanford D School UX process diagram repeatedly in school, I learned that the process isn’t always followed in the real world.
In the real world, we emphasize prioritization and time management🕒

Work within resource constraints

In school, there are three designers and one UX researcher, in a team of four, so the assumption was that I could easily collaborate with the UXR team. However, I learned that not all projects could easily get UXR resourcing. I learned the importance of recognizing when research is essential and when we can rely on well-informed assumptions.

Summer in SF

During the summer,
I had the opportunity to meet and collaborate with amazing people and I experienced significant personal growth.
I am truly grateful to be a part of a meaningful project with a real-life impact: Keyboard Operability✨

Go to the Next Project! 🙌🚀
Reading Social App "Thinkfully"